Posted on Jan 25, 2021

O'Brien Insurance Agency

When choosing an insurance company to go with, there is more than just price to look at. You want to choose a company that not only has a good price but has quality and tenure. O'Brien Insurance Agency located in Alexandria, is here to share some of those factors to look for:

-Longevity. It’s true in insurance as in most other industries: the longer a company has been in business, the more reliable it tends to be. If they’ve recently been purchased by another insurer, that’s often a sign that they are flourishing and growing.

-Good ratings. Organizations like Weiss, Fitch, AM Best, and Standard & Poor’s make it their business to assess the financial health of insurance companies. The higher their ratings, the more solid the company is.

-Good reviews. Going to online review sites like Yelp, Google Reviews, and Consumer Reports and reading the unbiased opinions of their customers.

-Excellent customer service. A good insurer has multiple ways for you to reach them with questions (phone, e-mail, chat, etc.). And it’s imperative that someone is around 24/7 to help you if you’ve been in an accident.

-Immediate accident solutions. People who have been in collisions are generally pretty frazzled. It helps immensely if an insurer can provide towing service, claims handling, and other services as soon as the customer calls.

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